For players 21 and above

my baji Responsible Gaming

Entertainment is most enjoyable when it stays within your control. At my baji, your safety is our top priority. Here you will find all the information and tools you need to keep yourself and your family safe.

Set Self-Limits Warning Signs 24/7 Support Self-Exclusion Options

What Responsible Gaming Is and Why It Matters

Betting and playing casino games online is a legitimate form of entertainment, but it should always be done in a planned way. my baji believes that every member makes their own decisions about time and money — our role is to create an environment where those decisions are made with full awareness. Responsible gaming means keeping gambling as one part of your leisure, not as a solution to financial pressure or emotional difficulty.

Our Terms and Conditions clearly state that the minimum age to open an account and participate in any game at my baji is 21. No member is allowed to deposit or withdraw without age verification. If you find out that someone under 21 is using this platform, please notify our support team immediately.

Important to remember: Gaming is never a guaranteed way to earn money. Every bet carries an equal chance of winning or losing. Only place bets with money that, if lost, will not affect your daily life.

At my baji, we want every session to be voluntary and enjoyable. Under our Privacy Policy, your account details and gaming history are fully secure and are never sold to third parties. Protecting your information is our commitment.

If you have any questions or want to learn more about the responsible gaming tools, you will find detailed answers on our FAQ page.

Self-Limit Setting Tools

my baji gives you the ability to control your own gaming experience. Use the tools below to set your own boundaries.

Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month. Reducing this limit takes effect immediately; increasing it is generally subject to a waiting period.

Bet Limit

Set a limit on the total amount you can wager in a single bet or within a specific period. A bet limit protects you from taking on excessive risk.

Session Time Limit

Set a maximum duration for each gaming session. Once that time is up, the platform will automatically log you out of your account.

Loss Limit

Decide in advance the maximum amount you can lose within a given period. Once that amount is reached, the account will automatically pause new bets temporarily.

Temporary Break

If you feel you need some time away, suspend your account temporarily for anywhere from 24 hours to 30 days. During the break, you will not be able to log in or place bets.

Permanent Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can request to close your account permanently or for an extended period. This is a courageous and respectable decision.

Set Your Self-Limit

This form is a visual example. To set or change a limit, please contact our support team directly via live chat.

Recognize Warning Signs

If gaming has moved from entertainment to a source of worry, watch for the signs below. If you see them in yourself or someone close to you, do not delay in seeking help.

Trying to recover lost money

Placing larger bets after a loss to try to win back what you lost — known as "chasing losses" — is one of the most dangerous habits.

Losing track of time and money

Not being able to keep track of how long you have been playing or how much money you have spent is a clear warning sign.

Neglecting family and relationships

Spending more time gaming at the expense of work, studies, or family, and hiding your gambling from the people close to you.

Gaming to relieve stress

Regularly turning to gaming to escape sadness, loneliness, or anxiety is not a healthy way to cope.

Betting with borrowed money or savings

Continuing to play using money meant for daily expenses, borrowed funds, or your savings is a serious sign of financial trouble.

Restlessness when unable to play

Feeling irritable, angry, or restless when you cannot play is a key sign of dependence and indicates that professional help may be needed.

How to Get Support

Asking for help is not weakness — it takes courage. You or your loved one can get support through any of the following.

my baji Live Chat Support

Contact my baji's 24/7 live chat service. Our team is available in both Bangla and English to help you set self-limits, temporarily or permanently close your account, and address any concerns.

Contact by Email

Besides live chat, you can send a message to my baji's support email. Write to us with the details and our team will respond promptly. The email address is available at the bottom of the site.

Family and Professional Advice

Talk to a family member or a trusted friend — they are your greatest support. If needed, seek advice from a mental health professional or counselor. This kind of support is becoming more accessible in Bangladesh.

Remember: my baji's support team helps in a completely non-judgmental environment. Requesting self-exclusion or setting limits is your right — and we always respect that decision.

my baji's Commitment

We are not just a gaming platform — we are committed to building a responsible community. The safety of every member is the core foundation of our business.

There is no way for anyone under 21 to open an account — age verification is mandatory.

Self-limit and self-exclusion requests are processed promptly.

When unusual gaming patterns are detected, our team proactively reaches out to the member.

24/7 support in Bangla — any time, for any question.

Members' personal information is completely confidential and SSL-secured.

Practical Tips for Staying Safe

Set a budget before you start playing and stick to it. Never increase your budget just because you are ahead or behind. Winning or losing streaks do not influence long-term outcomes — each game operates independently.

Play for a set amount of time. Take breaks during sessions, drink water, and do other activities. Do not make gaming your only routine before sleep. If you notice that you feel uncomfortable when you are not playing, that is a sign you need a break.

Never place bets when you have been drinking or are under stress. It is harder to make sound decisions in that state and it can lead to regret. Before logging in to my baji's platform, ask yourself — am I playing right now for fun, or to escape something?

Do not share your account details with anyone, and think carefully before saving your password on your device — especially if younger members of your family use that device. This is important not only for your own safety, but also to prevent minors from gaining access.

Questions and Answers About Responsible Gaming

Yes. When you request self-exclusion, you can withdraw any withdrawable balance remaining in your account. Contact our 24/7 live chat for details on the process.

Reducing a limit takes effect immediately. However, a request to increase a limit is generally subject to a set waiting period, which protects you from making quick decisions in the heat of the moment. This is intentional.

Start by talking to that person calmly and without judgment. Let them know about the self-exclusion option. If needed, contact my baji's support team by email or live chat — we will help as much as we can. Taking them to a professional mental health counselor may be the most effective step.

No. my baji requires players to be 21 or older, and age is verified during account verification. Operating an account using the identity of someone under 21 is a clear violation of our terms and conditions, and any such account is closed immediately.

A temporary break suspends your account for a set period — for example, 24 hours to 30 days. The account becomes active again once the period ends. Permanent self-exclusion closes the account indefinitely or for an extended period, and reinstating it requires a stricter verification process. If you are concerned about harming yourself, choose the permanent option.

No. Responsible gaming means playing with awareness — keeping to your time and money limits, staying free from stress, and maintaining a balance with family and work. Someone can play every day and still be fully responsible, as long as they know their limits and stick to them.